BlackboxMyCar logo
BlackboxMyCar logo

All articles

Why isn't the VIOFO A119 Mini 2 voice controls workingUpdated 2 months ago

First, make sure that Voice control and your microphone are enabled in your dash cam’s settings.These settings are imperative to voice controls working. 

 Another thing to consider is the language used. The languages available for voice commands are English, Chinese, Russian, Japanese, Vietnamese, and Thai.

According to tests, "Take Photo" and "Lock the Video" are the most sensitive commands, which we recommend you try. Please ensure that you are stating the specific phrases, as stated in the manual, and not another interpretation. Try reviewing the footage where you are trying to use the audio controls, and review how well the camera is capturing your voice. 

If it still does not work, contact your retailer. 

Thanks for stopping by!

We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.

Was this article helpful?