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Why am I getting charged international transaction fees?Updated a year ago

If you received an additional charge on your order, this may be an international transaction fee charged by your credit card provider. The amount of this fee is typically 1 to 3% of your order and is absolutely NOT charged by us.

Most credit card companies are able to refund this fee, so we would suggest you get in touch with them. Please contact our support team if they're unwilling to assist.

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We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.

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