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Purchasing & Ordering

Why am I getting charged international transaction fees?

If you received an additional charge on your order, this may be an international transaction fee charged by your credit card provider. The amount of this fee is typically 1 to 3% of your order and is absolutely NOT charged by us. Most credit card com

Why am I being charged custom duties and fees?

Please note that we only ship out of our warehouses in Canada or the US. If your order is being shipped out of our Canadian office and your order total is over $800, then US Border Services will charge customs duties (including tax) on your order. Do

How do I shop on my mobile device?

The website is mobile-friendly, which means the checkout process will be the same regardless of if you are using a mobile device or a desktop computer. Read on for the steps.

We're a dealership / reseller who's looking to carry your dash cams. Do you offer wholesale pricing?

We do! We work with dealers all across North America, and we're able to offer competitive wholesale pricing to our partners. If you're one of the following:. You can apply to become our automotive partners via our Partnerships page and our team will

I'm looking to place a large order for my fleet of vehicles. Do you offer fleet pricing?

We sure do! We have special discounted pricing available for companies looking to equip their fleet of vehicles with a lineup of dash cams. For more information and to sign up, please refer to our Fleets Discounts for Commercial Vehicles page. We lov

How do I place an order on the BlackboxMyCar website?

After you've found the perfect dash cam and/or accessories, simply click on the "Checkout" icon and follow the prompts to complete your purchase.

What payment methods do you accept?

BlackboxMyCar accepts major credit cards and BlackboxMyCar eGift Cards. Got a promo code? Just enter it in at checkout. Read on to learn more.

Why does my payment keep getting rejected?

Sometimes it's as simple as re-entering all of the information and trying again. Be sure the name, number, expiration and CVV2 number are exactly as they appear on your card.

Do you price match at BlackboxMyCar?

Here at BlackboxMyCar, we pride ourselves in having the best pricing for our customers. In some rare cases where you find better pricing, we may be able to price match if the following criteria are met:. For more details, we encourage you to take a l

Do you price match?

Yes, we do. At BlackboxMyCar, we work differently from our competitors. With in-house experts with years of knowledge on dash cams in the market, our team stands behind the products we sell and is here to ensure that you have the best purchasing expe

Do you offer discounts for Military & First Responders personnels?

We sure do, and first off, thank you for your service. We offer a 10% discount to all Military & First Responders personnel. To proceed with your 10% discount, you can make a purchase from our website and we will provide a post-sale refund that total

I'm having trouble with placing my order. Can you help?

Experiencing problems on our website? We can place the order for you! Click to obtain details on how to contact us via email, phone or even Live Chat!

Are these prices on your website in USD or CAD?

If you're shopping on our website meant for US customers, then you will be shopping in USD. If you're a Canadian customer, then you should be shopping at in CAD currency. We love hearing from our customers, and we'd

How do BlackboxMyCar gift cards work?

Gift vouchers are delivered by email immediately and contain instructions to redeem them at checkout on BlackboxMyCar's website.

Does your website take Discover?

Unfortunately, our basic website checkout does have some issues taking payments from Discover cards. Instead, to bypass this, feel free to go through the Paypal checkout process, which will allow you to enter your Discover card there. We love hearing