BlackboxMyCar logo
BlackboxMyCar logo

All articles

Why am I getting charged international transaction fees?Updated 4 hours ago

BlackboxMyCar is headquartered in Canada with operations in the US. Depending on which of our sites you purchase from, your payment will be processed by either our Canadian division or our US division.

Foreign customers, typically outside of Canada and the US, may be subject to an international service assessment fee depending on their credit card company policies.

This fee is strictly charged and processed by the credit card company and not by BlackboxMyCar in any way.

If you see this charge on your credit statement, please contact your credit card company which may be able to waive the fee.

Please contact our support team if they're unwilling to assist.


Thanks for stopping by!

We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.


Was this article helpful?
Yes
No