My Thinkware dash cam is displaying the wrong date in the video files. What should I do?

BlackboxMyCar Updated by BlackboxMyCar

If you are having an issue with your dash cam displaying the wrong year on the video files;

Please check that the timezone is correct, and re-download the latest version of Firmware to the camera. 

If the issue persists please try resetting the GPS in the following way;

  1. Connect to the Thinkware Mobile App
  2. Select Dash Cam Info then GPS
  3. Tap the Arrow in the top-right corner to reset. 

Once you hear "GPS Connected" once again, please check the Live View to see if the Date is fixed. 

If this does not resolve the issue please contact us at info@blackboxmycar.com. Alternatively, you can contact Thinkware directly at support@thinkware.com.

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