The date/time stamp on my Thinkware dash cam doesn't seem to work. What do I do?

BlackboxMyCar Updated by BlackboxMyCar

Your RTC battery may have gone bad, unfortunately.

The RTC battery is a small internal component of the dash cam whose sole purpose is to keep accurate track of the time. This is why, if you've ever shut down your dash cam, the time is still correct once you power the dash cam on again.

Depending on your order, you may or may not be covered under warranty for this. Please contact our support team, provide your order information and we can happily provide more details.

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