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Can you remove or waive the signature requirement for my order?Updated 2 days ago

If you selected the signature requirement at checkout and are looking to remove it after the order has been placed, we will not have the option to request any delivery changes until after the first delivery attempt.

Once the courier has tried to deliver your package once, please contact us, and we can request that they reroute the package or remove the signature requirement altogether.

Alternatively, you can reach out to the courier service directly with your tracking information and input the request yourself.

Please note this may not be available for some shipments, depending on the courier service and shipping method used.

Any fees paid for the signature requirement cannot be refunded once the package has been shipped, even if it can be waived. For reroutes, the courier service may bill you directly for extra charges as needed.


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