What should I do if my Thinkware dash cam keeps rebooting or overheating while I'm driving?

BlackboxMyCar Updated by BlackboxMyCar

If your Thinkware Dash Cam begins turning on and off while driving, please try the following steps to fix the issue.

  1. Please try using the Original Thinkware SD Card, in the device to ensure this is not an SD Card issue.
  2. Ensure you have updated the Dash Cams Firmware to the latest version. Otherwise please attempt re-downloading the latest Firmware Version manually on the SD Card itself.
  3. If using a Hardwiring Cable please test with the Car Charger Cable.
  4. Please also check that the  daily temperatures are within the Dash Cam's temperature range.
  5. If you are operating the Dash Cam with  a Rear Camera attached, please test by disconnecting the Rear Cam to see if the rebooting persists. 

If you are still having issues, please contact us at info@blackboxmycar.com. Alternatively, you can also contact Thinkware support at support@thinkware.com.

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