What should I do if my Thinkware dash cam keeps rebooting or overheating while I'm driving?Updated 2 hours ago

If your Thinkware Dash Cam begins turning on and off while driving, please try the following steps to fix the issue.

1. Please try using the Original Thinkware SD Card in the device to ensure this is not an SD Card issue.
2. Ensure you have updated the Dash Cam's Firmware to the latest version. Otherwise, please attempt re-downloading the latest Firmware Version manually on the SD Card itself.
3. If using a Hardwiring Cable or OBDII Cable, please test with the Cigarette Lighter Adapter.
4. Please also check that the ambient temperatures are within the Dash Cam's temperature range.
5. If you are operating the Dash Cam with a Rear Camera attached, please test by disconnecting the Rear Camera to see if the rebooting persists. 

If you are still having issues, please contact us at [email protected]. Alternatively, you can also contact Thinkware support at [email protected].

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