What is your return policy at BlackboxMyCar?

BlackboxMyCar Updated by BlackboxMyCar

We fully stand behind our products and are absolutely confident that they will meet and exceed your highest expectations. However, within 30 days of purchase, if you are unhappy with your unit or if you simply wanted to try out a dash cam, we will refund your money. No questions asked, no restocking fees. Simply contact us so that we can get your request started.

Please note any shipping fees are not refundable.

Important Note:

  • Refurbished/clearance/SD cards/radar detectors are Final Sale.
  • Accessories (any items that are not dash cams or battery packs) are Final Sale .
  • Before moving forward with issuing a return, we recommend contacting us to see if there are alternative solutions to your problem first .
  • Should a return be missing pieces, unless discussed we will deduct from the refund accordingly
  • Route shipping insurance is not refundable if the package has been shipped
  • Bulk order fleet and wholesale orders will have a 10% processing fee for any returns or exchanges.
For more information on our Returns, Refunds and Exchange policies, please visit: Returns, Warranty & Exchanges.

If you would like a return label, please contact our support team.

Thanks for stopping by!

We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (info@blackboxmycar.com) if you need further assistance from us.

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What can't I return back to BlackboxMyCar?

Do you offer out-of-warranty repair services for dash cams? What about products not purchased through BlackboxMyCar?

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