What should I do if I'm experiencing errors when exporting my footage to my smartphone from the Thinkware Cloud app?Updated 2 months ago
If you are experiencing an error exporting footage to your smartphone via the Thinkware Cloud App, please follow the steps below to resolve the issue.
- Firstly, ensure there is an album called "ThinkwareDashCam" in your camera roll. If you are unable to find this folder, please create one.
- Lastly, please ensure that the Thinkware Cloud App has all permissions enabled under your phone's settings.
If you are still having issues, please contact us at [email protected]. Alternatively, you can also contact Thinkware support at [email protected].
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