How do I format my microSD card?Updated 2 months ago

If you have just purchased a new microSD Card to use with the dash cam, we recommend attempting to Format this in your home computer first.

Most of the time the SD Card will be completely empty and will not be able to format. This is completely normal, simply insert the SD Card into the dash cam and power on. 

Some new SD cards have files from the manufacturer. These are the SD cards that need to be formatted.

If the dash cam announces "Format Memory Card for Data Integrity" you will now need to Format in your home computer. Since the dash cam has loaded all of its necessary system files onto the SD Card you will now be able to format.

Follow the instructions below to format the SD Card in your PC/Mac Computer:

PC:

1. Insert memory card into computer using SD card adapter.
2. In File Explorer, right-click on your microSD card drive where a drop-down menu appears.
3. Select Format.
4. Ensure File System reads FAT 32 or exFAT (64gb or higher).
5. Ensure allocation size is 32kb or 128kb (64gb or higher)
6. Click "Start".
7. Click "OK" to proceed with format.
8. Insert memory card into your dash cam and power it on for the settings files to load back onto the memory card.

MAC:

1. Insert memory card into computer using SD card adapter.
2. Open Disk Utility. 
3. Find the SD card in the left side of the window.
4. Click the ERASE tab in the middle of the window

   Thanks for stopping by!

   We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.