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How do I register my Thinkware Cloud dash cam?(Older models)Updated 8 days ago

This guide is for Thinkware Cloud users, looking to set up the cloud for the first time. This guide is applicable to the following models:  F800PRO, Q800PRO, QA100 Elite and U1000. If you are using the Thinkware CONNECTED app, you will need our other guide, found here.

To register your dash cam, first create an account in the Thinkware Cloud Application. Once you have created an account, verify by clicking the link in the Confirmation Email. 

If you do not receive the confirmation email, ensure to check your Junk/Spam mail folders.
If you are using a telus.net domain, you will not be able to create an account. Please use an email with a common domain such as gmail, hotmail, yahoo, etc.

Once you have confirmed your account, connect the dash cam to a Smartphone's Hotspot. For registration, you are not able to use a Vehicle/Dedicated Hotspot to register.

Instructions for Hotspot Connection:
Connecting via Hotspot (iOS)
  • Open the Thinkware Cloud App and Tap the “Not Connected” Bar
  • Select Add a New Connection > (Dash Cam Model) > Hotspot > First Time Connecting- Yes
  • Press the dash cam's Wi-Fi Button
  • Connect to the Thinkware Wi-Fi Network then reopen the Thinkware Cloud App
  • Press Next, and input your phone’s Hotspot SSID (username) and password
  • Reopen the Thinkware Cloud App and press Next
  • Turn on your phone’s Hotspot in Settings and Do not leave this settings screen
  • Once the Blue Bar appears at the top of the screen saying 1 Connection, open the Thinkware Cloud App.
  • You are now Connected via Hotspot
Connecting via Hotspot (Android)
  • Open the Thinkware Cloud App and Tap the “Not Connected” Bar
  • Select Add a New Connection > (Dash Cam Model) > Hotspot > First Time Connecting- Yes
  • Press the dash cam's Wi-Fi Button
  • Connect to the Thinkware Wi-Fi Network then reopen the Thinkware Cloud App
  • Press Next, and input your phone’s Hotspot SSID (username) and password
  • Reopen the Thinkware Cloud App and press Next
  • Turn on your phone’s Hotspot in Settings and Do not leave this settings screen
  • Once you hear “Connected to the Internet”, open the Thinkware Cloud App.
  • You are now Connected via Hotspot

Once connected via Hotspot, follow the on-screen prompts to complete the registration. You can now access the Cloud Features. 

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