My BlackVue camera keeps repeating "Dash Cam Model Error"Updated 2 days ago

Sorry to hear that your BlackVue Dashcam keeps repeating the message "Dash Cam Model Error" when you power the unit up!

Usually, this issue is firmware-related and is easily resolvable.

Essentially, your camera is telling you that there is firmware or information on the SD card for another BlackVue camera model, and the camera is refusing to write onto this card because of this.

The first course of action should be to fully wipe the SD card by formatting it into FAT32 through a computer. This will ensure that there is nothing on the SD card that is interfering with the camera.

If this does not work, please download, install, and open the BlackVue viewer. Using this viewer, you should see the camera model that the SD card is registered with in the top left. Ensure this is the correct model, and format once more. If you are on Windows, please do this using the BlackVue viewer's format button in the top right.

If issues continue, it is possible that the wrong firmware may have been installed on the camera. In this case, please format the SD card again and perform a firmware reflash, ensuring the firmware you download is the correct version for your model. If you were in the process of updating the firmware and this issue arises, then it is possible that the incorrect firmware version was downloaded and installed.

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