BlackboxMyCar logo
BlackboxMyCar logo

All articles

My dash cam keeps falling off my windshield. What should I do?Updated 2 years ago

Sorry to hear that! If your dash cam package included a spare mount tape or if you have a spare mount tape, please reapply following the advice below:

  1. Clean your windshield and allow an ample amount of time for the spot to dry
  2. Apply the adhesive only when the windshield is at regular temperatures - not too hot, not too cold and definitely not under direct sunlight
  3. Once on the windshield, apply pressure with your hand onto the adhesive for up to 10 seconds so as to strengthen the bond of the adhesive and the windshield

If you continue to run into more issues, please don't hesitate to contact our support team.

Thanks for stopping by!

We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.

Was this article helpful?
Yes
No