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Installation

Installation FAQs, tips & tricks and more for your vehicle.

How do I install a dash cam?

Regardless of vehicle or product type, it’s important that your dash cam installation is set up correctly, or you may miss out on important video footage when an accident occurs. Whether you're using a BlackVue, Thinkware or VIOFO dash cam, the insta

Can I use the USB outlet in my vehicle to power the dash cam?

Unfortunately, this is not something we would recommend as the USB power source in most vehicles can only provide 5V and ~500mA to ~550mA of current, which is not enough to power a dash cam, as it requires at least 12V and ~1A to ~2A of current. This

If I hardwire my dash cam, do I have to use the cigarette lighter socket outlet?

No, if you decide to hardwire install your dash cam, you will be using a hardwiring cable instead and will not need the cigarette outlet. If you decide to use your 12V power cable (cigarette lighter adapter), then you will need to use your cigarette

What amp fuse should I tap into to hardwire my dashcam?

Dashcams typically draw at less than 1A (up to ~3A max), so it doesn't really matter (between 5A-30A). We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or

When installing my dash cam using the add-a-fuse kit, do the amps on the fuses have to be the same?

When you're using the add-a-fuse kits and the fuse taps during hardwire installation, the amps do not have to be the same. However, the new fuse cannot be higher amp than the original fuse (if applicable). To gain a better understanding of how to use

Can I mount my dash cam on the black dots on my windshield?

The black dots on the windshield, sometimes referred to as a "dot matrix", are known in the auto industry as a frit. Part of the function is to assist with the seal for the glass, while the section behind the rearview mirror helps to block the sun in

How do I install my dash cam when there are airbags inside of the A-pillar?

Pretty much all passenger vehicles nowadays have some form of air bag in the A-pillar so it's good to be aware of some precautions before you install your dash cam. In the Subaru used in our demonstration video, there are already a number of wires, s

How do I install a 2-channel dash cam in a pickup truck?

You've seen us install dash cams in Sedans, Coupes, Hatchbacks, SUVs, Convertibles...and now, we have a Dash Cam installation in a Pickup Truck. If you have a cargo box, canopy, truck camper, or any other large object that blocks your rear window, yo

My vehicle has a removable or opening rear window! What mounting suggestions do you have to install my rear dash cam?

For vehicles that have removable, opening, or soft plastic rear windows, it can be difficult to find a location to mount your rear dash cam. In scenarios like these, we wouldn't recommend using a suction cup mount or mounting tape, as they just won't

If I drive an offroad vehicle, what's the best way to ensure that my dash cam footage is smooth?

This is going to be a tough one because with rough terrain, your ride is going to be quite shaky! However, here are our best tips for your setup. In general, our cameras can be used for off-roading as they are made to hold up for this kind of ride. I

What is the best way to install a dash cam in an Electric Vehicle?

To learn more, please refer to our guide on EV installations. Thanks for stopping by!. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our supp

Are standard cleaners enough to clean my windshield?

While ordinary household glass cleaners can be helpful for regular cleaning, they may not be sufficient for maintaining a clear and streak-free windshield. Additionally, if you have tinted windows, using certain household glass cleaners like Windex m

My dash cam keeps falling off my windshield. What should I do?

Sorry to hear that! If your dash cam package included a spare mount tape or if you have a spare mount tape, please reapply following the advice below:. If you continue to run into more issues, please don't hesitate to contact our support team. We lov

If I'm changing cars, how do I uninstall my dash cam so I can switch?

We receive this question so often that we've made a video on it. When you change vehicles, it's important to take your dash cam with you!. Our cameras can be unmounted from the windshield of your vehicle and remounted in another vehicle. The mounting

Do you offer local installations for dash cams?

We sure do! We offer in-house installation at our headquarters in Richmond, BC, Canada (near Vancouver). You can self-book your installation on our Online Booking page. Please ensure to select the correct installation service. For rates, please see t

How do I install my battery pack?

With this method, you will be using the Power input hardwire cable (ACC) where you connect the power wire to the ignition-switched power source and the other wire to the ground. The plug on the other end is going to be specifically for your dash cam

What amp fuse should I tap into to hardwired my battery pack?

The battery pack draws at 9A, so you want to find an accessory fuse rated 15A-30A. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support