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What is your return policy at BlackboxMyCar?Updated a year ago

We fully stand behind our products and are absolutely confident that they will meet and exceed your highest expectations. However, within 30 days of purchase, if you are unhappy with your unit or if you simply wanted to try out a dash cam, we will refund your money. No questions asked, no restocking fees. Simply contact us so that we can get your request started.

Please note any shipping fees are not refundable. Return shipping is the responsibility of the customer.

Important Note:

  • Refurbished/clearance/SD cards/radar detectors are Final Sale.
  • Accessories (any items that are not dash cams or battery packs) are Final Sale .
  • Before moving forward with issuing a return, we recommend contacting us to see if there are alternative solutions to your problem first .
  • Should a return be missing pieces, unless discussed we will deduct from the refund accordingly.
  • Bulk order fleet and wholesale orders will have a 10% processing fee for any returns or exchanges.
For more information on our Returns, Refunds and Exchange policies, please visit: Returns, Warranty & Exchanges.

If you would like a return label, please contact our support team. We may be able to deduct from the refund total for this, depending on the specific items.

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We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.

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