What is your return policy at BlackboxMyCar?Updated 12 days ago

We fully stand behind our products and are absolutely confident that they will meet and exceed your highest expectations.

However, within 60 days of purchase, if you are unhappy with any products you purchased or if you simply change your mind, we will gladly accept a return and refund your money. No questions asked, no restocking fees.

Simply contact us so that we can get your request started.

Please note that any shipping fees applicable to the original order are not refundable. Return shipping is the responsibility of the customer.

If you find local shipping to be too expensive or inconvenient, we can provide a FedEx return label for $20 + applicable taxes to facilitate the return process. This option aims to provide a more affordable and convenient return solution for our customers. Should you choose to proceed with the FedEx return label, please let us know and we can arrange this for you.

Important Notes:

There may be exceptions to our return policy, such as different return periods for certain purchases, or certain items being final sale. Any applicable exceptions will always be clearly stated.
Before moving forward with issuing a return, we recommend contacting us to see if there are alternative solutions to your problem first.
Should a return be missing items, unless discussed and approved, we will deduct from the refund accordingly. This includes free gifts from our Spend More, Get More program.
Bulk order fleet and wholesale orders will have a 10% processing fee for any returns or exchanges.

For more information on our Returns, Refunds and Exchange policies, please visit: Returns, Warranty & Exchanges.

Thanks for stopping by!

We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.

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