See our most frequently-asked questions about Nexar dash cams.
We highly advise against this! Removing the micro SD card while the dash cam is ON, could permanently damage your dash cam. Also, you must keep the card in the camera during firmware upgrades. Otherwise, permanent failure may occur. We love hearing f
To run Nexar, you need at least 1.2 GB to install our App, along with additional storage to record video. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing,
Keep the camera connected to your phone to enjoy Nexar's powerful safety features including:. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact o
Please note: Nexar needs a phone with mobile data in order to work well. Nexar doesn't support tablets, iPads, CarPlay and Android Auto. Any newer models of the phone’s listed below are compatible with the Nexar App:. We love hearing from our custome
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.
The Nexar app: While you drive, your rides are streamed to the Nexar app and saved on your phone’s memory. By default, Nexar uses up to 50% of your phone’s available storage to store driving footage (you can modify this on the app’s settings). Once t
You don't have to. In order to use as little of your available phone storage as possible, Nexar automatically delete drives depending on how much free space you have on your phone. In any event, you can go to the app’s Settings to select how much fre
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.
Once you have gone through the initial pairing between the Nexar app to each Nexar dash cam system you own, you are able to switch between cameras and don't need to pair each time. We love hearing from our customers, and we'd love to get your feedbac
Nexar has a smart storage management feature that continuously deletes old rides to make sure you will never run out of free space. So don’t worry about deleting your old rides, we’re doing it for you. You can change the phone storage settings to fit
Before you start pairing your dash cam, please make sure that your iPhone is within reach and you have connected the dash cam to a power source by plugging the provided charging cable into the USB car charger. Please note: if you have updated your iP
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.
You can't delete clips. You can delete the drive that the clip was created from, and this will delete all clips associated with that drive. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with
Automatic recording is a feature that tells your dash cam to automatically start and stop recording whenever you start or end your drive. If you have an iPhone or Android device and a Nexar dash cam, this feature is for you!. Please note: if you have
When deleting the Nexar app, all videos in the app will be deleted. Videos that have already been uploaded to the Cloud are still accessible to you when logging into your Nexar Cloud account. We love hearing from our customers, and we'd love to get y
Turn on Siri integration by navigating in the Nexar app to More > Settings > Set up Siri. Save a clip: See something on the road that’s worth saving? Simply say, "Hey Siri, capture this moment" during your drive. Start and end drives: Nexar automatic
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.
Yes! You can pair as many devices as you want to your dash cam. Once you have completed the initial pairing of your device and the dash cam, the app will automatically pair your device with the dash cam when you begin your future drives. We love hear
* Available only in the US. Service in Canada coming soon. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (info@blackboxmycar
To access the Nexar Cloud:. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assis
Yes, the WiFi connection must be enabled on your phone in order to use the Nexar App. However, your phone and the camera remain paired and connected through a separate WiFi signal emitted by the dash cam, rather than that of your phone. So you don’t
Unfortunately not. You can only connect your phone to one WiFi network at a time. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support t
Before you start pairing your dash cam, please make sure that your Android phone is within reach and you have connected the dash cam to a power source by plugging the provided charging cable into the USB car charger. Nexar requires your location perm