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Q800PRO FAQs

How do I connect via hotspot on the Thinkware Q800PRO?

Completing a Hotspot Connection on any of our Cloud-based Dash Cams (F800PRO, Q800PRO, QA100 ELITE, U1000) completes registration for the Thinkware Cloud Features. You must connect via Hotspot to your Dash Cam to use the Cloud Features. To complete t

How do I know if my microSD card is compatible with the Thinkware Q800PRO?

Please be advised that Thinkware memory cards are highly recommended as it is the only brand that is guaranteed to be compatible with our dash cams. Even though non-Thinkware brand memory card meets the microSD card requirements, each manufacturer us

What is the length of the rear cable?

The Thinkware Q800PRO 2-Channel system comes with a 7.5m (approx. 25 ft) rear camera connecting cable. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or

Does the Q800PRO have an IR camera for ridesharing (Uber, Lyft, taxis, etc.)?

Unfortunately, at this time, there is no IR camera attachment available for the Thinkware Q800PRO. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or cont

Will the TWA-U1000R Rear Camera work with the Thinkware Q800PRO?

Unfortunately, the TWA-U1000R rear dash cam is not compatible with the Thinkware Q800PRO. If you're looking for the rear camera, please consider the Thinkware BCFH-200 Rear Camera. We love hearing from our customers, and we'd love to get your feedbac

​What are the differences between the Thinkware F800 Pro and Q800PRO?

The main difference between the two cameras is the video quality. The Thinkware Q800PRO records in 2K resolution, whereas the Thinkware F800 Pro records in 1080p. We love hearing from our customers, and we'd love to get your feedback to further impro

What's the bitrate recording on the Q800PRO?

The bitrate recording on the Thinkware Q800PRO is the following:. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (info@blackb

​Does the Thinkware RADAR for the U1000 works with the Q800PRO?

Unfortunately, the Thinkware RADAR Module is only compatible with the Thinkware U1000. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our supp

Can Parking Mode be activated with the 12V Car Charger?

The Dash Cam will only go into Parking mode with the necessary Thinkware Hardwiring Cables. The Dash Cam needs the ACC, Constant, and Ground wires to determine the change in voltage when the ignition is turned off, placing the device in Parking Mode.

How do I reset the Thinkware Q800PRO?

Press and hold the MIC button and the Manual record button together until you hear the unit beep and say, ‘System will now restart'. The system has now been reset to the factory default settings and the password is now '123456789’. We love hearing fr

What are the recording lengths of each recording mode on the Thinkware Q800PRO?

*- in specific models. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance