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Post-Purchase Support

What is your return policy at BlackboxMyCar?

Not completely satisfied with your dash cam? We do have a Return and Exchange Policy that allows us to refund your order. Contact us so we can get the process started and better assist you.

Do you offer out-of-warranty repair services for dash cams? What about products not purchased through BlackboxMyCar?

We do offer out-of-warranty repair services for certain dash cams that were purchased through BlackboxMyCar. If you have purchased dash cams from other retailers, we can still help on a case-by-case basis, as long as they are models that we also carr

What can't I return back to BlackboxMyCar?

Not 100% happy with your purchase? You can send it back to us if it's within 30 days of purchase. But before you start sending us things, learn what can be returned and what can't.

What is the warranty on a replaced item?

If you receive a replacement item from BlackboxMyCar, the warranty for this item will be the same as your original purchase for this product. The warranty will not be restarted at the time of replacement. We love hearing from our customers, and we'd

What will be the warranty on my refurbished purchase with BlackboxMyCar?

With refurbished products, our basic coverage will have a warranty through BlackboxMyCar for the first 30 days, then after that, a 1-year warranty with CPS will be supplied with a CPS warranty card. This has the potential to change over time, so feel