Unfortunately, only one person can connect with the mobile app to the Thinkware dash cam at a time. Thus, if someone else would like to connect to the dash cam, you must end your connection first. We love hearing from our customers, and we'd love to
If you are connecting to your Thinkware camera's wifi and then attempting to connect in the Thinkware application, but are receiving the message "This dash cam is not supported. The connection will end", then we have good news, as this is an easy fix
When connecting to the mobile app for the dash cam, if you receive the pop-up "Dash Cam is not responding" immediately after opening the app, this is an indication that you have downloaded the incorrect application. Please double-check to ensure that
With certain Thinkware Dash Cams, THINKWARE CLOUD lets you check your vehicle’s location and receive notifications directly on your compatible iOS/Android smartphone. To utilize the Thinkware Cloud Features, the Dash Cam must be connected to a Hotspo
Whether you are looking to monitor your vehicle(s) for personal security or fleet management, the Thinkware Cloud features can provide critical information on the status and whereabouts of your vehicle directly to your iOS/Android smartphone. Learn m
Thinkware Cloud is completely free to use, and will provide users with advanced features including push notifications, real-time video, GPS tracking, Cloud backup, and more! As long as your Thinkware Cloud-compatible dash cam is connected to a mobile
If you are having a hard time registering your dash cam, ensure to follow the steps below:. The dash cam can only be registered via your smartphone's hotspot. If you are still experiencing registration issues, please contact us at info@blackboxmycar.
This guide is for Thinkware Cloud users, looking to set up the cloud for the first time. This guide is applicable to the following models: F800PRO, Q800PRO, QA100 Elite and U1000. If you are using a newer model with the Thinkware CONNECTED app, you
Completing a Hotspot Connection on any of our Cloud-based Dash Cams (F800PRO, Q800PRO, QA100 ELITE, U1000) completes registration for the Thinkware Cloud Features. You must connect via Hotspot to your Dash Cam to use the Thinkware Cloud Features. To
After creating your account on the Thinkware Cloud app, Thinkware will send you an email to confirm and activate your Cloud account. You must open the email and click on the link to confirm your account and successfully register your Thinkware Dash C
If you are experiencing an error exporting footage to your smartphone via the Thinkware Cloud App, please follow the steps below to resolve the issue. If you are still having issues, please contact us at [email protected]. Alternatively, you can
Android users running any software before 7.0 will be unable to download the Thinkware Cloud Application in the Google Play Store. Please send an email to [email protected] and request the legacy Thinkware Cloud App File. This file will allow you
Yes, you can access the Thinkware CONNECTED on both the smartphone app as well as your mobile and desktop browser. The dashboard on the desktop version gives you more information, like all registered dash cams, driving routes, and the status of the v
When you open the Thinkware Connected app, it will inform you that you need to register the Thinkware camera before use. To register your camera to the Thinkware Connected app, you must first connect the camera to the internet, through the Thinkware
The Thinkware U3000, along with the Q1000, is equipped with an Emergency Text Feature. To enable this, simply follow the instructions below:. 1. Go to Thinkware CONNECTED App and click the settings gear icon at the top right. 2. Enable the 'Send Emer
Every Thinkware Connected account can link up to 30 Thinkware dash cams for free. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support t
Yes. You can add multiple connections, like a dedicated hotspot device, a vehicle hotspot, and your home and office Wi-Fi on the app, and when it is in range, the dash cam will automatically connect with the available network. We love hearing from ou
Android users running any software before 9.0 will be unable to download the Thinkware Dash Cam Link Application in the Google Play Store. Please send an email to [email protected] and request the legacy Thinkware Dash Cam Link App File. This fil
If you are experiencing an error exporting footage to your smartphone via the Thinkware Dash Cam Link App, please follow the steps below to resolve the issue. If you are still having issues, please contact us at [email protected]. Alternatively,