Purchasing & Ordering

Why am I getting charged international transaction fees?

If you received an additional charge on your order, this may be an international transaction fee charged by your credit card provider. The amount of this fee is typically 1 to 3% of your order and is…

BlackboxMyCar
Updated 4 months ago by BlackboxMyCar

How do I shop on my mobile device?

The BlackboxMyCar.com website is mobile-friendly, which means the checkout process will be the same regardless of if you are using a mobile device or a desktop computer. Read on for the steps.

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

We're a dealership / reseller who's looking to carry your dash cams. Do you offer wholesale pricing?

We do! We work with dealers all across North America, and we're able to offer competitive wholesale pricing to our partners. If you're one of the following: Dealership. Automotive Reseller. Dash Cam…

BlackboxMyCar
Updated 5 months ago by BlackboxMyCar

Why does my payment keep getting rejected?

Sometimes it's as simple as re-entering all of the information and trying again. Be sure the name, number, expiration and CVV2 number are exactly as they appear on your card.

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

What payment methods do you accept?

BlackboxMyCar accepts major credit cards and BlackboxMyCar eGift Cards. Got a promo code? Just enter it in at checkout. Read on to learn more.

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

Do you price match at BlackboxMyCar?

Here at BlackboxMyCar, we pride ourselves in having the best pricing for our customers. In some rare cases where you find better pricing, we may be able to price match if the following criteria are m…

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

How do I place an order on the BlackboxMyCar website?

After you've found the perfect dash cam and/or accessories, simply click on the "Checkout" icon and follow the prompts to complete your purchase.

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

Do you price match?

Yes, we do. At BlackboxMyCar, we work differently from our competitors. With in-house experts with years of knowledge on dash cams in the market, our team stands behind the products we sell and is he…

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

Why am I being charged custom duties and fees?

Please do note that we only ship out of our warehouses in Canada or the US. If your order is being shipped out of our Canadian office and your order total was over $800, then US Border Services will…

BlackboxMyCar
Updated 1 month ago by BlackboxMyCar

Do you offer discounts for Military & First Responders personnels?

We sure do, and first off, thank you for your service. We offer a 10% discount to all Military & First Responders personnel. To proceed with your 10% discount, you can make a purchase from our websit…

BlackboxMyCar
Updated 7 months ago by BlackboxMyCar

I'm having trouble with placing my order. Can you help?

Experiencing problems on our website? We can place the order for you! Click to obtain details on how to contact us via email, phone or even Live Chat!

BlackboxMyCar
Updated 6 months ago by BlackboxMyCar

Are these prices on your website in USD or CAD?

If you're shopping on our blackboxmycar.com website meant for US customers, then you will be shopping in USD. If you're a Canadian customer, then you should be shopping at blackboxmycar.ca in CAD cur…

BlackboxMyCar
Updated 6 months ago by BlackboxMyCar

How do BlackboxMyCar gift cards work?

Gift vouchers are delivered by email immediately and contain instructions to redeem them at checkout on BlackboxMyCar's website.

BlackboxMyCar
Updated 6 months ago by BlackboxMyCar

I'm looking to place a large order for my fleet of vehicles. Do you offer fleet pricing?

We sure do! We have special discounted pricing available for companies looking to equip their fleet of vehicles with a lineup of dash cams. For more information and to sign up, please refer to our Fl…

BlackboxMyCar
Updated 5 months ago by BlackboxMyCar

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