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U1000 FAQs

Can the speaker volume be turned down and or off on the Thinkware U1000?

Yes! The speaker volume can be turned up and down (or off) directly within the app settings itself. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or con

Can I view my Thinkware U1000 remotely while in parking mode using my home internet connection?

The official word from Thinkware is that you can only use a mobile hotspot. The Thinkware U1000 will not connect to an internet connection from say.. your home, or a local Starbucks' free wi-fi. We love hearing from our customers, and we'd love to ge

How do I reset the Thinkware U1000?

To complete a factory reset on the Thinkware U1000 dash cam, hold down the MIC + REC Buttons at the same time until the Dash Cam begins to beep. The Network Settings and Dash Cam Settings will be reverted back to default. We love hearing from our cus

Can parking mode be activated with the 12V Car Charger for Thinkware dash cams?

The dash cam will only go into parking mode with the necessary Thinkware Hardwiring Cables. The dash cam needs the ACC, Constant, and Ground wires to determine the change in voltage when the ignition is turned off, placing the device in Parking Mode.

For the Thinkware RADAR module, is there a maximum distance that it can be placed away from the Thinkware U1000?

According to the official specifications from Thinkware, the detection distance range is approximately 7m, while the horizontal angle range is approx. 80°, and the vertical angle range is approx. 35°. There are no official word on thee maximum distan

If I'm upgrading from a Thinkware F800 / F800 Pro / Q800PRO to a Thinkware U1000, will the cables be compatible?

If you're upgrading from the Thinkware F800 / F800 Pro / Q800PRO to the Thinkware U1000, here's what you need to know before upgrading to know what's compatible with one another for your existing setup:. These are the same between all 4 models, so yo

Is the camera lens on the Thinkware U1000 adjustable?

Yes! The camera lens on the Thinkware U1000 dash cam are adjustable vertically. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support tea

What is the operating temperature of the Thinkware U1000? I'm looking for a dash cam that can withstand the heat in Southern California!

If you live in Southern California or Arizona, we can understand why you're looking for a dash cam that can withstand that heat! The operating temperature of the Thinkware U1000 is -10°C - 60°C (14°F - 140°F), and through our internal tests, this has

What SD cards are compatible with the Thinkware U1000?

Please be advised that Thinkware memory cards are highly recommended as it is the only brand that is guaranteed to be compatible with our dash cams. Even though non-Thinkware brand memory card meets the microSD card requirements, each manufacturer us

Can I use my 1080p rear camera from the Thinkware Q800PRO with the Thinkware U1000 front camera?

If you are upgrading from the Thinkware Q800PRO-2CH to the Thinkware U1000 2CH model, please keep in mind that the rear connecting cable is not the same. While the power cable for both models are the same, you will have to re-install the rear connect

Will the Thinkware U1000 mount on a flat window like most semi trucks have?

Absolutely, as the lens can be rotated 90 degrees vertically for flat windshields!. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support

How do I connect via the Thinkware hotspot?

Completing a Hotspot Connection on any of our Cloud-based Dash Cams (F800PRO, Q800PRO, QA100 ELITE, U1000) completes registration for the Thinkware Cloud Features. You must connect via hotspot to your dash cam to use the Cloud Features. To complete t

What are the recording lengths of the Thinkware U1000?

* Thinkware RADAR Accessory (Optional). We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need f

Can the Thinkware U1000 stream live to Facebook?

Unfortunately, the Thinkware U1000 cannot stream live to Facebook at this time. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support tea

What is the length of the Thinkware rear connecting cable?

The Thinkware U1000 Dual Channel system comes with a 7.5m (approx. 24.5 ft) rear camera connecting cable.

Does the Thinkware U1000 have an IR rear camera option available?

The U1000 does not have an IR rear camera. If you want a 4K UHD dash cam with IR capabilities, the BlackVue DR900S-2CH IR would be an option. The BlackVue DR900S-2CH IR offers 4K UHD from the front-facing camera and Full HD from the in-cabin IR camer

Will the Radar Module of the Thinkware U1000 interfere with my Radar Detector?

The Radar Module of the U100 (and Q1000) does supply signals on the same wavelength as standard Radar Detectors, however the Radar Module only functions once the vehicle is turned off, so there will not be interference. There is a possibility of a br