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Thinkware Application/Cloud

What is Thinkware Cloud and how does it work?

If you are a new Thinkware dash cam owner, one of the first steps is registering your dash cam. The only dash cams that require an account to be made, and to be registered are the F800 Pro, Q800PRO, QA100 Elite and the U1000. All other dash cams do n

How do I monitor my vehicle with Thinkware Cloud?

Whether you are looking to monitor your vehicle(s) for personal security or fleet management, the three new Thinkware Cloud features can provide critical information on the status and whereabouts of your vehicle directly to your iOS/Android smartphon

Is there a monthly fee to using Thinkware Cloud?

Thinkware Cloud is completely free to use, and will provide users with advanced features including push notifications, real-time video, GPS tracking, and Cloud backup, and more! As long as your Thinkware Cloud-compatible dash cam is connected to a mo

I never received the Thinkware Cloud Confirmation email. How do I proceed?

After creating your account on the Thinkware Cloud app, Thinkware will send you an email to confirm and activate your Cloud account. You must open the email and click on the link to confirm your account and successfully register your Thinkware Dash C

How can I set up the Emergency Text Feature on the Thinkware Connected app?

The Thinkware U3000, along with the Q1000, is equipped with an Emergency Text Feature. To enable this, simply follow the instructions below:. 1. Go to Thinkware CONNECTED App and click the settings icon at the top right. 2. Enable the 'Send Emergency

How many dash cams can I register in my Thinkware Connected account?

Every Thinkware Connected account can link up to 30 Thinkware dash cams for free. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support t

Can I add multiple internet connections to the same Thinkware CONNECTED app?

Yes. You can add multiple connections like a dedicated hotspot device, your home, and office Wi-Fi, on the app, and when it is in range, the dash cam will automatically connect with the available network. We love hearing from our customers, and we'd

Can more than one person concurrently connect to the camera via the Thinkware phone app at once? I share a car.

Unfortunately, only one person can connect to the Thinkware mobile app at a time. However, you can share the same account with more than one person, so as long as you're on the Thinkware dash cam's wi-fi network, then you will both be able to review

Do I need to register my Thinkware dash cam? (Thinkware Cloud)

If you are having a hard time registering your dash cam, ensure to follow the steps below:. The dash cam can only be registered via a hotspot. If you are still experiencing registration issues, please contact us at [email protected]. Alternative

How do I register my Thinkware Camera for the Thinkware Connected app (Q1000 and U3000)?

When you open the Thinkware Connected app, it will inform you that you need to register the Thinkware camera before use. To register your camera to the Thinkware Connected app, you must first connect the camera to the internet, through the Thinkware

Can I access Thinkware CONNECTED on a web browser?

Yes, you can access the Thinkware CONNECTED on both the smartphone app as well as your mobile and desktop browser. The dashboard on the desktop version gives you more information like all registered dash cams, driving routes, status of the vehicles.

How do I register my Thinkware Cloud dash cam? (Older models)

This guide is for Thinkware Cloud users, looking to set up the cloud for the first time. This guide is applicable to the following models:  F800PRO, Q800PRO, QA100 Elite and U1000. If you are using the Thinkware CONNECTED app, you will need our other

How do I connect to my Thinkware dash cam via mobile hotspot? (Older models)

Completing a Hotspot Connection on any of our Cloud-based Dash Cams (F800PRO, Q800PRO, QA100 ELITE, U1000) completes registration for the Thinkware Cloud Features. You must connect via Hotspot to your Dash Cam to use the Thinkware Cloud Features. To