A faulty power cord or adapter is a common cause of dash cam power issues. Cables can wear out or become damaged over time, resulting in an intermittent power supply or full failure. We recommend checking the power cord and power port for evident sig
To enter the Menu on VIOFO dashcams, please make sure you turn OFF the Wi-Fi connection and stop the recording by pressing the REC button. When the dashcam starts beeping after pressing the REC button, you will be able to enter the Menu. If you own a
Yes, all VIOFO dash cams have adjustable lenses. For most models, the main lens can be adjusted by pivoting it up and down. Some models, like the T130, also offer side-to-side adjustment of the main lens. The lens on compact single-channel models lik
No, VIOFO dash cams do not have an option to dim the LCD screen. However, you can set a timeout period after which the screen will automatically turn off. We love hearing from our customers, and we'd love to get your feedback to further improve your
Yes, VIOFO dash cams can operate in parking mode while the car is off, using a compatible hardwiring kit or battery pack. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know h
Unfortunately, there are no compatible OBD-II power cables for the VIOFO dashcams. The best alternative at this time would be a battery pack, which can facilitate a plug-and-play install with parking mode using the cigarette lighter adapter and splic
The parking mode timer is an additional battery protection measure that allows the dash cam to shut off after a certain amount of time in parking mode. It works in conjunction with the low-voltage cutoff built into the hardwiring kit, where the dash
This is very dependent on your vehicle and the rear window. If your vehicle's rear window has a strong tint, adding a CPL filter for the rear camera will not help due to the polarizing effect of it. You will get an oily/blurred effect from your foota
The length of the front and rear connecting cable for VIOFO dash cams is 6 meters or about 20 feet long. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, o
No, there is no added fee for using the GPS feature on your VIOFO device. The GPS logger will supply you with the speed, location and time encoded directly into your footage. We love hearing from our customers, and we'd love to get your feedback to f
Yes, using the Screen Saver option in the settings. The screen will automatically turn off after the set amount of time has elapsed. We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Le
Yes, pressing the menu button (the three sideways lines on the far left) while the dash cam is recording will trigger the camera to take a picture and save it to a different folder in your SD Card. Models with voice control can also take pictures whe
The VIOFO static sticker is a transparent film that sticks to the windshield via static electricity for the dash cam to be mounted on top of, providing a more robust and reliable alternative to a suction cup for short-term mounting. It is designed fo
To get your VIOFO dash cam into card reading mode, all you need to do is connect it to your computer using the USB cable included in the dash cam box, and plug that into your computer. Alternatively, if you are looking into reviewing your video foota
Yes, you can. While VIOFO doesn’t have a dedicated desktop viewer yet, you can watch your footage on the Dashcam Viewer software. This can be downloaded to your Windows PC or Mac. Aside from watching your videos, you can also organize your files and
You can preview front and rear footage in real-time, at the same time, on the unit itself. Files, however, are saved separately in the SD Card and need to be played separately on the app or desktop viewer of your choice. We love hearing from our cust
Usually, SD cards come with one of two file formats: FAT32 for 32GB and smaller, and exFAT for 64GB and larger. However, some VIOFO dash cams only support FAT32, regardless of the SD card's actual size. We love hearing from our customers, and we'd lo
Updating the firmware for your Viofo dash cam is simple. You can find the latest firmware for your Viofo dashcam at this link: https://www.viofo.com/pages/firmware. VIOFO has also written a longer step-by-step guide right here: https://www.viofo.com/
Updating the firmware for your Viofo dash cam is simple. You can find the latest firmware for your Viofo dashcam at this link: https://www.viofo.com/pages/firmware. We love hearing from our customers, and we'd love to get your feedback to further imp
Unfortunately, VIOFO dash cams do not support this capability at this time. However, some models can still be updated on your smartphone using a wired USB-C connection. Here is a list of models that can be updated this way:. You will also need the fo
There is a default WiFi password out of the box. This, along with the SSID, can be changed via the settings in the VIOFO mobile app to prevent unwanted access. Furthermore, the WiFi can be disabled entirely on most models, so the dash cam will not ev
The default password for nearly all VIOFO dash cams is 12345678. This will also normally be displayed on the camera's physical screen once the wifi has been turned on, if the model has one. If this still does not work, please try performing a factory
VIOFO dashcams do not have cloud functionality that allows for true remote viewing, but select models do support Wi-Fi Station Mode, which enables remote access over a local Wi-Fi connection. This means that if your car is parked in your driveway and
It depends on the model. For VIOFO models like the A119, A129, and A229, the WIFI automatically disconnects when the camera switches to parking mode. However, you can still turn it on manually to access the app for live footage. On the other hand, mo
Some smartphones do not support 5G Wi-Fi. If you enabled the 5G Wi-Fi in the camera, and can not find the camera SSID in your phone Wi-Fi list, it means your camera does not support 5G Wi-Fi connection. We love hearing from our customers, and we'd lo