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FAQs for All Thinkware Models

What is the default Wi-Fi password for my Thinkware dash cam?

The default Wi-Fi password for all Wi-Fi-only Thinkware dash cams is: 123456789. If your phone is not accepting this Wi-Fi password, please set your phone to airplane mode and then retry the password. Check out our Dash Cam Wi-Fi Troubleshooting Guid

Which Thinkware dash cameras have built-in Bluetooth?

As of April 2024, we have four Thinkware dash camera models in our lineup with built-in Bluetooth for easier pairing: the Thinkware U3000, Thinkware Q1000, Thinkware Q200, and the Thinkware F70 Pro. With Thinkware’s built-in Bluetooth connection, pai

How do I update the firmware on my Thinkware dash cam?

Firmware updates are released to improve the functions of Thinkware dash cams. Firmware updates can enhance the dash cam’s capabilities or fix ongoing issues. Firmware Updates are frequently used for troubleshooting purposes if an issue occurs with t

How do I reset my Thinkware dash cam?

Below are the 2 buttons used to reset each model of the dash cam. Hold both buttons until the device begins to beep. The camera will then reboot, reverting to default. We love hearing from our customers, and we'd love to get your feedback to further

What mobile app should I use for my Thinkware dash cam?

With a Wi-Fi-enabled dash cam, you will need a mobile app to operate the device. Depending on the model, there are 3 applications for Thinkware dash cams. Thinkware Dash Cam Link, Thinkware Cloud, and Thinkware Dash Cam Viewer. Ensure that you downlo

What are the versions of Thinkware’s Super Night Vision?

The first variation of Super Night Vision is called Super Night Vision 1.0. This comes with the Thinkware F200, F200 Pro, and X700 dash cam models. With the Super Night Vision 1.0, while in parking mode, the Thinkware dash cam uses its lens and compu

Can you turn off all the audio notifications on a Thinkware dash cam?

We have received a lot of feedback from our customers that they often find that Thinkware has too many notifications from their dash cams, and that it can get annoying over time. Fortunately, you can disable all the audio notifications on your Thinkw

Why can't I disable some notifications on my Thinkware dash cam?

On some older Thinkware models (before the F800), while you can disable most of the voice notifications, you cannot disable the following notifications for security purposes: All red light and safety features, “Regularly format the micro SD card for

How do I disable audio recording on my Thinkware dash cam?

All Thinkware dash cams come equipped with a built-in microphone for recording audio in the cabin. Certain states/provinces in North America have strict laws which require all parties in the vehicle to consent to any audio recording. There are curren

What are the different ways to power your Thinkware Dash Cam?

Since Thinkware Dash Cams do not feature a built-in battery, they require a power source to function. Thinkware dash cams come standard with a cigarette lighter adapter (CLA), which plugs into the 12V outlet in your vehicle. This cable powers the das

How do I achieve Parking Mode with the cigarette lighter adapter for my Thinkware camera?

The Cigarette Lighter Adapter (CLA) does not have the necessary wires to put the dash cam into parking mode. If your cigarette socket outlet always has power, this is still not recommended, as the camera will not go into parking mode, and the voltage

How does Parking Mode work?

Do you want the dash cam to record incidents when you are away from the vehicle? This is an option that is built into all Thinkware Dash Cams. This feature is only available with an optional Hardwiring Cable or OBD-II Cable installation. Parking Mode

What are the different recording modes on Thinkware Dash Cams?

All Thinkware Dash Cams come equipped with various recording modes that can be tailored to you. All Thinkware devices offer various Parking Mode options, which can be configured based on your needs. In addition to Parking Modes, Thinkware cameras all

What is Parking Mode Waiting Time in my Thinkware?

Parking Mode Waiting Time is a convenience feature that lets you set a specific time when Parking Mode will activate after switching off the vehicle's ignition. The options available are 30 Seconds, 1 Minute,  2 Minutes, 3 Minutes, 4 Minutes, and  5

Would I get more run time if parking mode is set to Time Lapse mode, and does Time Lapse mode in Thinkware have "buffered parking" like Blackvue?

Unfortunately, your dash cam will actually stay in parking mode for a shorter period while in Time Lapse mode, as it uses more power. If you wish to use this parking mode, we strongly recommend a battery pack. However, we wouldn't recommend it for Th

How should I partition the memory card in my Thinkware dash cam?

Partitioning the Memory Card allocates a specific percentage of space for each File Type. This is beneficial to make sure that footage is not corrupted when power is lost during an accident, and also extends the lifespan of the SD Card. There are 4 d

Can I format the memory card inside my Thinkware Dashcam?

Yes, you can! Follow the instructions below to format the memory card:. All Thinkware cameras with Bluetooth or Wi-Fi can have the SD card formatted through the Thinkware mobile app. Please find your dash cam model in this guide and follow the instru

What are the max SD card capacities of the different Thinkware dash cams?

We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team ([email protected]) if you need further assistance from us.

I accidentally installed my rear dash cam the wrong way and now my rear footage is recording upside down. Is there a setting to rotate the image through the Thinkware mobile app?

Some Thinkware models do offer this option; you will see it in Dash Cam Settings > Camera Settings if available. If not, you will sadly have to reinstall and flip the camera around manually. We love hearing from our customers, and we'd love to get yo

How do I rotate the rear camera footage on my Thinkware dash cam?

Are you experiencing upside-down footage when reviewing the Thinkware dash cam? This indicates that the rear camera was installed backwards, but don't worry, with an easy settings chance, this can be fixed. Go to Dash Cam Settings > Camera Settings >

How do I share my dash cam footage from my Thinkware dash cam?

Whether you had a near miss with a deer or came out to a scratch the size of Africa on your door, you'll have dash cam footage to show exactly what happened. Every Thinkware user needs to know how to review their dash cam footage. We are going to sho

Do I have to be in my car if I want to use my Thinkware dash cam's wi-fi?

Yes, you have to be within range of your Thinkware dash cam in order to connect to your phone via Wi-Fi. However, if your dash cam is Cloud-compatible, meaning that you have connected a mobile hotspot to your dash cam to be connected to the Internet

How do I register my Thinkware Cloud dash cam? (Older models)

This guide is for Thinkware Cloud users, looking to set up the cloud for the first time. This guide is applicable to the following models:  F800PRO, Q800PRO, QA100 Elite and U1000. If you are using the Thinkware CONNECTED app, you will need our other

How do I connect to my Thinkware dash cam via mobile hotspot? (Older models)

Completing a Hotspot Connection on any of our Cloud-based Dash Cams (F800PRO, Q800PRO, QA100 ELITE, U1000) completes registration for the Thinkware Cloud Features. You must connect via Hotspot to your Dash Cam to use the Thinkware Cloud Features. To

Do I need to register my Thinkware dash cam? (Thinkware Cloud)

If you are having a hard time registering your dash cam, ensure to follow the steps below:. The dash cam can only be registered via a hotspot. If you are still experiencing registration issues, please contact us at [email protected]. Alternative

How do I register my Thinkware Camera for the Thinkware Connected app (Q1000 and U3000)?

When you open the Thinkware Connected app, it will inform you that you need to register the Thinkware camera before use. To register your camera to the Thinkware Connected app, you must first connect the camera to the internet, through the Thinkware

Can I access Thinkware CONNECTED on a web browser?

Yes, you can access the Thinkware CONNECTED on both the smartphone app as well as your mobile and desktop browser. The dashboard on the desktop version gives you more information like all registered dash cams, driving routes, status of the vehicles.